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DuoKey DKE Pilot Feedback Survey

Applies to:
End UsersIT AdministratorsSecurity TeamsBusiness Stakeholders

Survey Overview​

This comprehensive feedback survey is designed to gather insights from both end-users and administrators participating in the DuoKey Double Key Encryption (DKE) pilot program.

Survey Instructions

Time Required

15-20 minutes

Collection Window

Within 1 week of testing

Anonymity

Optional for participants

Section A: Participant Information​

A1. Primary Role

  • End User (Document Creator/Consumer)
  • IT Administrator
  • Security Administrator
  • Compliance Officer
  • Business Manager/Stakeholder

A2. Pilot Duration

  • Less than 1 week
  • 1-2 weeks
  • 2-4 weeks
  • 1-2 months
  • More than 2 months

A3. Testing Scenarios Participated

  • Desktop & Laptop Testing
  • Mobile & Tablet Testing
  • External Sharing & B2B Collaboration
  • Revocation & Access Control
  • Audit & Traceability

Section B: User Experience & Usability​

Section C: Performance & Reliability​

Section D: Security & Access Control​

Section E: Integration & Compatibility​

Section F: Administrative Experience​

Section G: Business Impact & Value​

Section H: Issues & Improvements​

H1. Significant Issues Encountered

What were the most significant issues you encountered during the pilot?

H2. Missing Features

What features or capabilities were missing that you expected?

H3. Suggested Improvements

What improvements would you suggest for DuoKey DKE?

H4. Training Needs

What additional training or documentation would be helpful?

Section I: Overall Assessment​

I1. Overall Experience Rating

RatingDescription
5 - ExcellentExceeded expectations
4 - GoodMet expectations
3 - AveragePartially met expectations
2 - PoorBelow expectations
1 - Very PoorWell below expectations

I2. What did you like most about DuoKey DKE?

[Open-ended response]

I3. What did you like least about DuoKey DKE?

[Open-ended response]

Survey Analysis Guidelines​

Quantitative Analysis

  • Calculate average scores
  • Identify lowest satisfaction areas
  • Compare across user roles

Qualitative Analysis

  • Categorize responses by theme
  • Identify recurring issues
  • Extract feature requests

Reporting

  • Create executive summary
  • Include specific quotes
  • Develop action plan

Follow-up

  • Address critical issues
  • Implement improvements
  • Update documentation
Note

Thank you for participating in the DuoKey DKE pilot program and taking the time to provide this valuable feedback!